B
✓ Verified sellers only✓ Batch-linked COAs✓ Tracked marketplace shipping₿ Bitcoin & Lightning checkout← Back to education hub

Dispute Policy

Windows

Buyers have 48 hours after confirmed delivery to report an issue. Sellers have 48 hours to respond to an open dispute. Marketplace administration has final decision authority.

Evidence

Disputes are decided on tracking events, product and packaging photos, COA and batch data, marketplace message history, delivery status, and seller performance history. All evidence is preserved and exportable by administrators.

Outcomes

Possible outcomes include full refund, partial refund, refund denial, or return-required (with a platform-issued return label). Sellers found at fault may receive penalties, payout holds, reserve increases, or suspension.

This page summarizes marketplace operating rules. It is not legal advice, and marketplace verification does not constitute a legal compliance determination for any jurisdiction.